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5% Bonus extended for another 6 months

Western Railway has madeUTS o­n mobile app available for non suburban as well as suburban stations. Recently, an awareness drive was also conducted at 17 important suburban stations of WR's Mumbai Division to educate and convince passengers to switch over to non cash ticketing through mobile ticketing. The Customer care utility has been installed and working at all Divisions and the trained staff are available o­n helpline number 138 to attend and resolve the passengers' problems.

According to a press release issued by Shri Ravinder Bhakar – Chief Public Relations Officer of Western Railway, the main objective of introducing o­n line UTS app is to encourage digital ticketing mode. In order to promote mobile ticketing, an additional bonus incentive of 5% is being given for every recharge of R Wallet. This scheme of granting 5% bonus has now been extended for another period of six months i.e upto 24th Feb 2019. All 6 divisions of WR have the facility of o­nline UTS App available. W.Rly exhorts its valuable commuters to patronize the use of UTS Mobile Ticketing App and avail the enhanced benefits attached with their use.

Some of the Salient Features of UTS App:

1.Easy to download from Google Play Store, i-OS or Windows app store free of cost.

2.All unreserved and season tickets can be booked.

3.Simplified App with ‘Quick booking’ option.

4.Options for both paperless and paper ticket (through ATVM or booking window) available.

5.Dedicated Customer Care no.138.

6.Ticket payments can be easily made through inbuilt “R-Wallet” or through Paytm, Mobikwik, Freecharge.

7.“R-Wallet” can be easily recharged from all non suburban UTS booking windows as well as o­nline o­n website through any Debit card, Net Banking and UPI mode.




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