Modes of Ticketing
Tickets can be bought for single journey (one way) or a return journey. A return ticket is valid till midnight of the next day on weekdays and till Monday if purchased on a Friday for undertaking return journey.
A) Ticket Booking Office:
Tickets can be bought in cash/cashless through digital payment mode at booking counters provided at all suburban stations. After buying the ticket, journey should be started in one hour.
B) ATVM:
The ATVMs are available at all suburban stations and one can purchase First & Second Class single, return & renew season tickets & Platform tickets for adult & child. Smart Card is used to purchase tickets through ATVM. Smart Card can be purchased at booking offices at any suburban stations and recharged as per requirements. Commuters get 3% extra value on every recharge. Utility of Online Payment through QR Code has also been provided in ATVMs to purchase of ticket.
Smart Card Cost : ₹ 70/- (₹ 50/- refundable deposit & ₹ 20/- recharge value)
Benefit : 3% extra value on every recharge.
Types of Tickets issued : I Class & II Class, Single, Return, Platform Tickets, Renew Season Tickets for Adult & Child
Minimum Recharge: ₹ 20/-
Maximum Recharge : ₹ 9500/-
Smart Card Cancellation Charges : ₹ 30/-
Validity: 1 year after last recharge.
C) Mobile Ticketing :
Download mobile app "UTS" on your smartphone (Android/Windows based) and sign up. R-Wallet with zero balance will be created. The Unreserved Railway journey tickets, Season tickets and Platform tickets can be booked by logging in with the mobile number & password. No need to print the ticket. The ticket is delivered on mobile itself. The R-Wallet can be recharged with a minimum amount of ₹50/-, multiple ₹100/- and maximum wallet balance of ₹.10000/- at any booking windows or through www.utsonmobile.indianrail.gov.in Commuters get 3% bonus on every recharge.
Mobile ticketing FAQs
D) JTBS : Under the JTBS scheme, JTBS have been provided counters outside the station wherein the passengers can purchase unreserved tickets on payment of ₹ 2/- extra per passenger & ₹ 5/- extra on season ticket. As on 1-6-2023, 41 counters are functional in the Mumbai suburban section.
List of Authorised Jan Sadharan Ticket Booking Sevak :
TOURIST TICKET :
Tourist Tickets for unlimited travel in Mumbai Suburban section of Western Railway & Central Railway are available at all suburban stations as under:
| 1 Day | 3 Days | 5 Days |
| I Class | II Class | I Class | II Class | I Class | II Class |
Adult | 275 | 80 | 460 | 125 | 555 | 150 |
Child | 170 | 55 | 265 | 80 | 310 | 90 |
| For AC EMU |
|
| 1 Day | 3 Days | 5 Days |
| Adult | 340 | 580 | 695 |
| Child | 200 | 325 | 380 |
