Modes of Ticketing

Tickets can be bought for single journey (one way) or a return journey. A return ticket is valid till midnight of the next day on weekdays and till Monday if purchased on a Friday for undertaking return journey.

A) Ticket Booking Office:

Tickets can be bought in cash/cashless through digital payment mode at booking counters provided at all suburban stations. After buying the ticket, journey should be started in one hour.

B) ATVM:

The ATVMs are available at all suburban stations. One can purchase AC EMU, First & Second Class single, return, Platform tickets & renew season tickets for adult & child. Smart Card is used to purchase tickets through ATVM. Smart Card can be purchased at booking offices at any suburban stations and recharged as per requirements. Commuters get 3% extra value on every recharge. Utility of Online Payment through QR Code has also been provided in ATVMs to purchase of ticket.

Smart Card Cost : ₹ 70/- (₹ 50/- refundable deposit & ₹ 20/- recharge value)

Benefit : 3% extra value on every recharge.

Types of Tickets issued : AC EMU, I Class & II Class, Single, Return, Platform Tickets, Renew Season Tickets for Adult & Child

Minimum Recharge: ₹ 20/-

Maximum Recharge : ₹ 9500/-

Smart Card Cancellation Charges : ₹ 30/-

Validity: 1 year after last recharge.

C) Mobile Ticketing :

Download mobile app "UTS" on your smartphone (Android/Windows based) and sign up. R-Wallet with zero balance will be created. The Unreserved Railway journey tickets, Season tickets and Platform tickets can be booked by logging in with the mobile number & password. No need to print the ticket. The ticket is delivered on mobile itself. The R-Wallet can be recharged with a minimum amount of ₹50/-, multiple ₹100/- and maximum wallet balance of ₹.10000/- at any booking windows or through www.utsonmobile.indianrail.gov.in Commuters get 3% bonus on every recharge.

Mobile ticketing FAQs

D) JTBS : Under the JTBS scheme, JTBS have been provided counters outside the station wherein the passengers can purchase unreserved tickets on payment of ₹ 2/- extra per passenger & ₹ 5/- extra on season ticket. As on 1-6-2023, 41 counters are functional in the Mumbai suburban section.

 List of Authorised Jan Sadharan Ticket Booking Sevak  :

TOURIST TICKET :

Tourist Tickets for unlimited travel in Mumbai Suburban section of Western Railway & Central Railway are available at all suburban stations as under: