E-FILES OF WESTERN RAILWAY OFFICES UP SIX TIMES IN 4 MONTHS & NUMBER OF DIGITAL RECEIPTS CREATED INCREASES 9 TIMES
The lockdown and efforts of minimizing human/physical contacts in work place has pushed up the digital platform usage of Western Railway, replacing the manual filing system. The number of digital files of Western Railway Offices (HQ & 6 divisions) on NIC e office platform, implemented by RailTel, has increased approx. 6 times during the past 4 months (April-July 2020). Before lockdown the number of e-files generated by WR was 10,462 and WR offices have created 61,418 digital files in the e-office platform as on 31st July, 2020. The number of e-receipts generated by users of WR have also increased 9 times during this period.
According to a press release issued by Shri Sumit Thakur- Chief Public Relations Officer of Western Rly, RailTel, a Miniratna PSU under Ministry of Railways, is implementing the NIC e-office suite for Indian Railways in a phased manner. Work of e-office implementation at Western Railway Head Quarter and all 6 divisions were completed by February 2020. All over IR, currently there are 1,04,332 users in 106 units of Indian Railways (Zone HQ, Divisions, PU, CTI etc) and as on 31.7.2020 a total number of 16,55,748 e receipts and 5,47,681 e files had been created. With usage of digital filing increasing rapidly, Western Railway is in a fast track of adapting paperless office culture which will not only save operational cost but also reduce the carbon foot print.
Shri Thakur further added that, due to availability of e-office, majority of file work in Western Railway now can continue smoothly without physical presence in offices which is a boon in a time of crisis. RailTel has also provided Virtual Private Network connections to Railway officials for enabling them to process the file works remotely. Quick disposal of files and systematic, timely monitoring of pending files are some of the other immediate advantages of NIC e Office. Railway officials have also been provided with rigorous training by RailTel teams to handle e-office platform efficiently. Training videos have been made and uploaded on Youtube so that the users can get a grip on the usage of e-office. The officials have been conditioned to give up the habit of using manual file system. A helpdesk is also available to assist railway users in case of any problem in using the system. NIC e-Office is a cloud enabled software developed by National Informatics Center (NIC) that is being deployed/hosted from RailTel Tier III UPTIME USA certified data centres at Secunderabad and Gurgaon. RailTel Corporation a "Mini Ratna (Category-I)" PSU is one of the largest neutral telecom services providers in the country owning a Pan-India optic fiber network covering all important towns & cities of the country and several rural areas. Along with a strong a reliable network of 57000+ RKM of Optic fibre, RailTel has two tier III data centers as well, RailTel is at the forefront of providing nationwide Broadband Telecom & Multimedia Network in all parts of the country, in addition to modernization of Train operations and administration of network systems for Indian Railways. With its Pan India high capacity network, RailTel is working towards creating a knowledge society at various fronts and has been selected for implementation of various mission-mode Govt. of India projects in the telecom field. RailTel offers a bundle of services like, MPLS-VPN, Telepresence, Leased line, Tower Co-location, Data center services etc, RailTel is a pioneer in transforming Railway stations into Digital hub by providing public Wi-Fi at major Railway stations. Currently 5685+ stations are live with RailTel’s RailWire Wi-Fi.
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