WR Press Release No. 2020/10 Mumbai, 24th October, 2020
WESTERN RAILWAY LAUNCHES "MERI SAHELI" INITIATIVE IN TRAINS TO PROVIDE ROUND THE CLOCK SAFETY TO WOMEN PASSENGERS
Western Railway has always come up with great initiative to support the "nari shakti". Right from introducing the dedicated 'Ladies' Special' train in the world or setting up Baby Feeding Centers at stations to providing CCTV cameras & talk-back system inside ladies’ coaches, women passengers have always been a priority for the Railways. Continuing in this series, Western Railway has started another great initiative named "Meri Saheli" to provide safety and security of women passengers during their entire journey.
According to a press release issued by Shri Sumit Thakur - Chief Public Relations Officer of Western Railway, the objective of the "Meri Saheli" initiative is to provide safety and security of lady passengers travelling by trains in their entire journey from originating station till destination station. Under the initiative, a team of lady officer and staff have been formed. The team will visit all of the passenger coaches including ladies coaches to identify women passengers. Details of their journey like, coach number & seat number will be noted down by the team, especially if a lady is travelling alone in the train. The passengers will be briefed about RPF Security Helpline No. 182, GRP Security Helpline No. 1512 and other precautions for example, not to take food with strangers, buying food from IRCTC authorized stalls only, taking care of luggage. The team will also advise them to feel free to contact the train escort party and dial 182 in case of any emergency. The details of the passengers will be conveyed to enroute Divisions & Zones to meet the passengers at their convenience till they reach their final destination. At the end of the journey, a feedback will be collected from the passenger regarding their journey experience and safety measures taken.
Shri Thakur stated that this unique initiative has introduced in two trains, i.e, Train No. 12955 Mumbai Central - Jaipur Superfast Express and Train No. 02925 Bandra Terminus - Amritsar Special train. The "Meri Saheli" initiative will not only provide safety & security to women passengers but will also provide mental peace and a comfortable travelling experience.