Public Relations department disseminates the public policy and information about railways to people in general and mass media is particular. Various activities are under taken by PR department to reach the public. These include press releases, press conferences, books, banners, posters, photos, advertisements, Audio Visual publicity, Cinema slides, Heritage gallery, sms campaigns, websites etc.
Indian Railways have a defined Public Relations set up at Railway Board level as well as Zonal level.
PR SET UP AT WESTERN RAILWAY
Functions of PR Dept
1.Dissemination of timely and accurate information about Railways to public
2.Preparation & issue of Press Releases, News features & Special articles to various newspapers regarding regular activities and achievements of Western Railway in various fields.
3.Release of information on social awareness issues through advertisements, radio jingles, etc
4.Event Management Holding various functions, celebration events, etc.
5.Exhibition : Holding Exhibitions showcasing the railways on different occasions.
6.Heritage archiving and preservation
7.Management of Western Railway website
8.Publications : PR department also undertakes conceptualization, designing printing of various publications such as In-house magazines, Brochures, Books etc.
9.Release of Tender Advts received from various departments to DAVP approved publications as per Railway Board’s directives.
Contact details of PR officials:
| Name | Designation | Tele No | Duties & Responsibilities |
| Sumit Thakur | CPRO | 022-22002590 | CPRO is the Media Manager of Western Railway and overall in charge of Public Relations Department. |
| C.N.K. David | Sr PRO(E) | 022-22002590 | He is responsible for interacting with electronic media. Interacts with News Channels and other form electronic media on regular basis. He handles the alternative media to create awareness on social and rail related issues through radio spots, quickies, etc |
| Sunil Singh | PRO/A | 022-22002590 | He is responsible for the administration of Public Relations Office staff at HQ. He coordinates for the maintenance of framework of WR public website. In charge designing & printing of books, brochures, posters, stickers, banners, etc. |
| Smita Rosario | PRO/ P | 022-22002590 | Liaisoning with Press & News Agencies. She prepares & issues Press Releases, News Features and other background material for various projects, events, functions etc. Arranges for dissemination of timely & accurate rail related and passenger friendly information to public through various media. She gets prepared and releases information on social awareness issues as well as public utility information such as new trains, special trains, etc through display advertisements. |
| Anubhav Saxena | PRO/ E | 022-22002590 | He is responsible for daily monitoring & posting on social media. Interacts with News Channels and other forms of electronic media on regular basis. He handles the alternative media to create awareness on social and rail related issues through radio spots, jingles, audio messages, etc as well as publicity on digital platform, cinema theatres, etc. He publishes Rail Darpan magazine |
| Ajay Solanki | PRO(FP) | 022-22002590 | He mainly ensures the work of release of tender advts to various DAVP approved dailies as per Railway Board’s policy. He also ensures various arrangements & procedure to organise exhibitions. He is the APIO of the Public Relations Department under the "Right to Information Act, 2005" as well as looks after public complaints & CPGRAMS. He is also involved in Heritage archiving & preservation |
| J K Jayant | Sr. PRO/ Ahmedabad | 079-22204591 | He manages the media for Ahmedabad, Rajkot and Bhavnagar Divisions. He is keeping liaison with Press, Agencies, Television & All India Radio. |
| Khemraj Meena | PRO/Indore | 0731-2529121 | He manages the media for Ratlam Division. He is keeping liaison with Press, Agencies, Television & All India Radio. |
| Pradeep Sharma | PRO/BRC | 0265-2634971 | He manages the media for Vadodara Division & Surat area. He liaisons with Press, Agencies, Television & All India Radio. |
Public Relations Manual
Table of Precedence
