In pursuance to the provisions of " The Right to Information Act – 2005 ", which came into force w.e.f. 12th October, 2005, a Public Information Cell was set up at Western Railway Head Quarters Office, Churchgate, Mumbai-400 020.
1) Shri V K Tripathi, Additional General Manager is the Appellate Authority,
2) Shri Rakesh Kumar, Central Public Information Officer (CPIO) & Secretary(PG)
3) Shri Ajay D Arora, Central Assistant Public Information Officer.
Information regarding various departments of Western Railway is available on website www.wr.indianrailways.gov.in. Any further information required by any person can be obtained after payment of prescribed fees which are as follows :-
(a) Application fee for information under sub-sec.(1) of Sec.6 Rs.10/-
(b) for information under sub-sec (1) of Sec.7 is:-
(i) Rs.2/- for each page (A4/A3 size) created or copied;
(ii) actual charge or cost price of a copy in larger size paper;
(iii) actual cost or price for samples or models;
(iv) for inspection of records, no fees for the first hour; and a fee of Rs.5/- for each subsequent hour ( or fraction thereof ).
(c) for information under sub-sec (5) of Sec.7 is:-
(i) Rs.50/- for information on diskette or floppy;
(ii) actual price fixed for information provided in printed form or Rs.2/- per page of photo copy for extracts from the publication.
The fees can be paid either in cash at the Booking window of any Railway station or Cash Office or in the form of Demand Draft / Banker's Cheque or Indian Postal Order in favour of the Chief Cashier – Western Railway.
The contact numbers of RTI Personnel's at Headquarter level are as under:-
| Sr. No | Name | Designation | Office Telephone Nos. |
| STD Codes |
| Rly. | P&T |
| 090 | 022 |
| 1. | Shri V K TRIPATHI | AGM & AA | 22001 | 22037395 |
| 2. | Shri RAKESH KUMAR | CPIO& Secretary(PG) | 23671 | 67623671 |
| 3. | Shri AJAY D. ARORA | CAPIO & AS(PG) | 22005 | 22097544 |
| Sr No | Department | Authority under RTI Act | Name | Designation | Telephone Number |
| Auto | P & T |
| 1 | GENERAL ADMINISTRATION | AA | Shri V K TRIPATHI | AGM | 22001 | 22037395 |
| CPIO | Shri PARIKSHIT MOHANPURIA | DGM(G) | 22003 | 22014215 |
| APIO | Shri KULDEEP SINGH | DS/Admn. | 22009 | 22065402 |
| APIO | Shri G M NAIR | DGM(Law) | 22007 | 22079323 |
| APIO | Shri KEDAR R HARSHE | DS(Conf.) | 22024 | 22001236 |
| APIO | Shri S. SHARMA | SWSO | 22742 | 22097587 |
| APIO | Shri A A KHAN | ADGM | 22004 | 22097503 |
| APIO | Shri AJAY ARORA | AS(PG) | 22005 | 22097544 |
|
| 2 | ACCOUNTS | AA | Smt ANITA SARMAH | FA & CAO(G) | 22402 | 22016791 |
| CPIO | Shri ANAND KUMAR | Dy.CAO(G) | 22403 | 22062926 |
| APIO | Shri ANIL SHINDE | Sr.AFA(Adm.) | 22415 | 67622415 |
|
| 3 | COMMERCIAL | AA | Shri ALOK SHARMA | CCM(PS & Ctg) | 22503 | 22014938 |
| CPIO | Shri R Y JOSHI | Dy.CCO | 22505 | 22030109 |
| APIO | Shri ASHOK TIWARI | SCM / FM | 22508 | 22097589 |
|
| 4 | ELECTRICAL | AA | Shri SANJAY AGARWAL | CESE | 22901 | 22016813 |
| CPIO | Shri D K RATHI | Dy.CEE(L/Op) | 22910 | 22030112 |
| APIO | Shri G P CHHOTELAL | SEE(Power) | 22916 | 67622916 |
|
| 5 | ENGINEERING | AA | Shri RAVINDRA RAM | CE(G) | 22103 | 22062874 |
| CPIO | Shri A K JAIN | Dy.CE (G) | 22115 | 22030144 |
| APIO | Shri V NATARAJAN | XEN(TP) | 22131 | 67622131 |
| APIO | Shri SANJEEV JAIN | AXEN(Br) | 22130 | 67622130 |
|
| 6 | MECHANICAL | AA | Shri SURBHIT MATHUR | CWE | 22152 | 22017785 |
| CPIO | Shri PRAVEEN K SHARMA | Dy.CME(Plg.) | 22156 | 22030139 |
|
| 7 | MEDICAL | AA | Dr.(Mrs)HAFEEZUNISA | Chief Radiologist | 43108 | 23017855 |
| CPIO | Dr.(Mrs)MEENA SEKHAR | ACMD(MS) | 22272 | 67622272 |
| APIO | Shri A G J PATEL | AHEO | 22284 | 22097598 |
|
| 8 | OPERATING | AA | Shri CHITTARANJAN SWAIN | CTPM | 22202 | 22016723 |
| CPIO | Shri RAHUL HIMALIAN | Dy.COM (Plg) | 22235 | 22030179 |
| APIO | Shri SANJAY R NEELAM | STM(C) | 22208 | 67622208 |
| APIO | Shri PADMANATHAN K | ATM (R) | 22213 | 22097451 |
|
| 9 | PERSONNEL | AA | Shri M R GOEL | CPO (IR) | 22052 | 67622052 |
| CPIO | Shri B MAHAPATRA | SPO(HQ) | 22063 | 67622063 |
| APIO | Shri S M SALIM | APO(HQ) | 22068 | 67622068 |
|
| 10 | PUBLIC RELATION | AA | Shri V K TRIPATHI | AGM | 22001 | 22037395 |
| CPIO | Shri RAVINDER BHAKAR | CPRO | 22730 | 22002590 |
| APIO | Shri HORMAZD D MOHTA | PRO/Field Publicity | 22733 | 22091971 |
|
| 11 | RAJBHASHA | AA | Shri P N RAI | PCEE & MRA | 22900 | 22014183 |
| CPIO | Dr. SUSHIL K. SHARMA | DGM(Rajbhasha) | 22013 | 22092735 |
| APIO | Shri ASHOK KUMAR LONDE | Sr.R A | 22011 | 67622011 |
|
| 12 | SAFETY | AA | Shri MANOJ SHARMA | CSO | 22201 | 22055205 |
| CPIO | Shri SATYAVEER SINGH | Dy.CSO(T) | 22207 | 22030152 |
| APIO | Shri D SATYANARAYAN | Dy CSO (Elect.) | 22228 | 67622228 |
|
| 13 | SECURITY | AA | Shri SAURABH TRIVEDI | CSC/RPF | 22261 | 22017308 |
| CPIO | Smt. BHAVPREETA SONI | Dy. CSC/RPF | 22262 | 22017090 |
| APIO | Shri N M VASHISTH | ASC(PW) | 22266 | 22097414 |
|
| 14 | SIGNAL & TELECOM | AA | Shri B L SOLANKI | CSTE (Plg.) | 22604 | 22037380 |
| CPIO | Shri R P SRIVASTAVA | Dy.CSTE(Plg.) | 23561 | 22060827 |
| APIO | Shri S S PRAJAPATI | AESTE(Plg.) | 22714 | 67622714 |
|
| 15 | STORES | AA | Shri R K MAKWANA | CMM(Sales) | 22472 | 22017522 |
| CPIO | Smt V.K.P.NAIR | Dy.CMM/ADM | 22474 | 22030186 |
| APIO | Shri SUNIL KUMAR GAUR | Secy. to PCMM | 22486 | 22097546 |
|
| 16 | SURVEY & CONSTRUCTION | AA | Shri A K JHA | CE(C) Survey | 22449 | 22067152 |
| CPIO | Shri DEEPAK PARDESHI | Dy.CPO(C) | 22324 | 22091412 |
| APIO | Shri ANURAG SHARMA | XEN (C) Plg. | 22325 | 67622325 |
|
| 17 | VIGILANCE | AA | Shri SUNIL KUMAR GARG | SDGM | 22002 | 22017742 |
| CPIO | Shri AJAY PRADHAN | Dy.CVO(Engg.) | 22251 | 22073252 |
| APIO | Shri ATUL KUMAR | AVO(E) | 22254 | 22097423 |
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