In pursuance to the provisions of " The Right to Information Act – 2005 ", which came into force w.e.f. 12th October, 2005, a Public Information Cell was set up at Western Railway Head Quarters Office, Churchgate, Mumbai-400 020.
1) Shri Alok Kumar, Additional General Manager is the Appellate Authority,
2) Shri Rakesh Kumar, Central Public Information Officer (CPIO) & Secretary(PG)
3) Shri Sunil Purandare, Central Assistant Public Information Officer.
Information regarding various departments of Western Railway is available on website www.wr.indianrailways.gov.in. Any further information required by any person can be obtained after payment of prescribed fees which are as follows :-
(a) Application fee for information under sub-sec.(1) of Sec.6 Rs.10/-
(b) for information under sub-sec (1) of Sec.7 is:-
(i) Rs.2/- for each page (A4/A3 size) created or copied;
(ii) actual charge or cost price of a copy in larger size paper;
(iii) actual cost or price for samples or models;
(iv) for inspection of records, no fees for the first hour; and a fee of Rs.5/- for each subsequent hour ( or fraction thereof ).
(c) for information under sub-sec (5) of Sec.7 is:-
(i) Rs.50/- for information on diskette or floppy;
(ii) actual price fixed for information provided in printed form or Rs.2/- per page of photo copy for extracts from the publication.
The fees can be paid either in cash at the Booking window of any Railway station or Cash Office or in the form of Demand Draft / Banker's Cheque or Indian Postal Order in favour of the Chief Cashier – Western Railway.
The contact numbers of RTI Personnel's at Headquarter level are as under:-
| Sr. No | Name | Designation | Office Telephone Nos. |
| STD Codes |
| Rly. | P&T |
| 090 | 022 |
| 1. | Shri ALOK KUMAR | AGM & AA | 22001 | 22037395 |
| 2. | Shri RAKESH KUMAR | CPIO& Secretary(PG) | 23671 | 67623671 |
| 3. | Shri SUNIL PURANDARE | CAPIO | 22743 | 22035013 |
| Sr No | Department | Authority under RTI Act | Name | Designation | Telephone Number |
| Auto | P & T |
| 1 | GENERAL ADMINISTRATION | AA | Shri ALOK KUMAR | AGM | 22001 | 22037395 |
| CPIO | Shri PARIKSHIT MOHANPURIA | DGM(G) | 22003 | 22014215 |
| APIO | Shri KULDEEP SINGH | DS/Admn. | 22009 | 22065402 |
| APIO | Shri SATYAVEER SINGH | DGM(Law) | 22007 | 22079323 |
| APIO | Shri KEDAR R HARSHE | DS(Conf.) | 22024 | 22001236 |
| APIO | Shri S. SHARMA | SWSO | 22742 | 22097587 |
| APIO | Shri A A KHAN | ADGM | 22004 | 22097503 |
| APIO | Shri AJAY ARORA | AS(PG) | 22005 | 22097544 |
|
| 2 | ACCOUNTS | AA | Shri RAMJI OM | FA & CAO(G) | 22402 | 22016791 |
| CPIO | Shri PRANEET CHOUDHARY | Dy.CAO(G) | 22403 | 22062926 |
| APIO | Shri G VISHWANATHAN | Sr.AFA(Adm.) | 22415 | 67622415 |
|
| 3 | COMMERCIAL | AA | Shri ALOK SHARMA | CCM(PS & Ctg) | 22503 | 22014938 |
| CPIO | Shri R Y JOSHI | Dy.CCM(Claims) | 22505 | 22030109 |
| APIO | Shri A N TRIPATHI | ACM(C&R) | 22521 | 67622521 |
|
| 4 | ELECTRICAL | AA | Shri ANIL KUMAR PANJIYAR | CEGE | 22902 | 22077256 |
| CPIO | Shri D K RATHI | Dy.CEE(L/Op) | 22910 | 22030112 |
| APIO | Shri G P CHHOTELAL | SEE(Power) | 22916 | 67622916 |
|
| 5 | ENGINEERING | AA | Shri FATEH SINGH MEENA | CE(G) | 22103 | 22062874 |
| CPIO | Shri ATHAR HUSSAIN | Dy.CE (G) | 22115 | 67622115 |
| APIO | Shri V NATARAJAN | XEN(TP) | 22131 | 67622131 |
| - | - | - | - | - |
|
| 6 | MECHANICAL | AA | Shri SURBHIT MATHUR | CWE | 22152 | 22017785 |
| CPIO | Shri PRAVEEN K SHARMA | Dy.CME(Plg.) | 22156 | 22030139 |
|
| 7 | MEDICAL | AA | Dr.(Mrs)HAFEEZUNISA | MD JRH | 43108 | 23078550 |
| CPIO | Dr.(Mrs)MEENA SEKHAR | ACMD(MS) | 22272 | 22030143 |
| APIO | Shri RAHUL BALBIR | Asstt Pharmacy Officer | 22284 | - |
|
| 8 | OPERATING | AA | Shri CHITTARANJAN SWAIN | CTPM | 22202 | 22016723 |
| CPIO | Shri SANDEEP SRIVASTAVA | Dy.COM (Plg) | 22235 | 22030179 |
| APIO | Shri MADANLAL PARIHAR | ATM/C | 22225 | 67622225 |
| APIO | Shri PADMANATHAN K | ATM (R) | 22213 | 22097451 |
|
| 9 | PERSONNEL | AA | Shri B K BIHANI | CPO (IR) | 22052 | 22017889 |
| CPIO | Shri RAM PRASAD B. | Dy.CPO(NG) | 22056 | 22082915 |
| APIO | Smt MANISHA WALAVALKAR | APO(R&T) | 22064 | 67622064 |
|
| 10 | PUBLIC RELATION | AA | Shri ALOK KUMAR | AGM | 22001 | 22037395 |
| CPIO | Shri SUMIT THAKUR | CPRO | 22730 | 22002590 |
| APIO | Shri SUNIL SINGH | PRO(Admin) | 23171 | 22002590 |
|
| 11 | RAJBHASHA | AA | Shri AJAY GOYAL | MRA & PCE | 22100 | 22016893 |
| CPIO | Dr. SUSHIL K. SHARMA | DGM(Rajbhasha) | 22013 | 22092735 |
| APIO | Shri ASHOK KUMAR LONDE | Sr.R A | 22011 | 67622011 |
|
| 12 | SAFETY | AA | Shri NARESH LALWANI | PCSO | 22201 | 22055205 |
| CPIO | Shri V K JOHRI | Dy.CSO(T) | 22207 | 22030152 |
| APIO | Shri SANJAY CHOUBEY | Dy CSO (Elect.) | 22228 | 67622228 |
|
| 13 | SECURITY | AA | Shri SAURABH TRIVEDI | CSC/RPF | 22261 | 22017301 |
| CPIO | Shri A K KUNDU | SC/HQ | 22262 | 22017090 |
| APIO | Shri S RAHAMATULLA | S.Officer to PCSC | 22266 | 22018070 |
|
| 14 | SIGNAL & TELECOM | AA | Smt. SAVITA GEDAM | CSE-II | 23561 | 22015894 |
| CPIO | Shri R P SRIVASTAVA | Dy.CSTE(Co-ord) | 22605 | 22015894 |
| APIO | Shri NITIN CHAKROVARTY | AESTE(Plg.) | 22714 | 67622714 |
|
| 15 | STORES | AA | Shri S K JHA | CMM(Sales) | 22472 | 22017522 |
| CPIO | Shri SHASHIBHUSHAN MISHRA | Dy.CMM/ADM | 22474 | 67622474 |
| APIO | Shri ABHISHEK BHARGAVA | AMM/ Admn | 22479 | 67622479 |
|
| 16 | SURVEY & CONSTRUCTION | AA | Shri RAJKUMAR WANKHEDE | CE(C)North-Central | 23239 | 22076618 |
| CPIO | Shri DEEPAK PARDESHI | Dy.CPO(C) | 22324 | 22091412 |
| APIO | Shri ANILKUMAR SHINDE | AXEN (C) Plg. | 22330 | 67622330 |
|
| 17 | VIGILANCE | AA | Shri SUNIL KUMAR GARG | SDGM | 22002 | 22017742 |
| CPIO | Shri AJAY PRADHAN | Dy.CVO(Engg.) | 22251 | 22073252 |
| APIO | Shri ATUL KUMAR | AVO(E) | 22254 | 22097423 |
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