In pursuance to the provisions of " The Right to Information Act – 2005 ", which came into force w.e.f. 12th October, 2005, a Public Information Cell was set up at Western Railway Head Quarters Office, Churchgate, Mumbai-400 020.
1) Shri Prakash Butani, Additional General Manager is the Appellate Authority,
2) Shri Rakesh Kumar, Central Public Information Officer (CPIO) & Secretary(PG),
3) Shri Saeed Ahmed Jafar Shaikh, SWSO & Central Assistant Public Information Officer (CAPIO).
Information regarding various departments of Western Railway is available on website www.wr.indianrailways.gov.in. Any further information required by any person can be obtained after payment of prescribed fees which are as follows :-
(a) Application fee for information under sub-sec.(1) of Sec.6 Rs.10/-
(b) for information under sub-sec (1) of Sec.7 is:-
(i) Rs.2/- for each page (A4/A3 size) created or copied;
(ii) actual charge or cost price of a copy in larger size paper;
(iii) actual cost or price for samples or models;
(iv) for inspection of records, no fees for the first hour; and a fee of Rs.5/- for each subsequent hour ( or fraction thereof ).
(c) for information under sub-sec (5) of Sec.7 is:-
(i) Rs.50/- for information on diskette or floppy;
(ii) actual price fixed for information provided in printed form or Rs.2/- per page of photo copy for extracts from the publication.
The fees can be paid either in cash at the Booking window of any Railway station or Cash Office or in the form of Demand Draft / Banker's Cheque or Indian Postal Order in favour of the Chief Cashier – Western Railway.
The contact numbers of RTI Personnel's at Headquarter level are as under:-
| Sr. No | Name | Designation | Office Telephone Nos. |
| STD Codes |
| Rly. | P&T |
| 090 | 022 |
| 1. | Shri PRAKASH BUTANI | AGM & AA | 22001 | 22037395 |
| 2. | Shri RAKESH KUMAR | CPIO& Secretary(PG) | 23671 | 67623671 |
| 3. | Shri SAEED AHMED JAFAR SHAIKH | SWSO & CAPIO | 23258 | 67623258 |
| Sr No | Department | Authority under RTI Act | Name | Designation | Telephone Number |
| Auto | P & T |
| 1 | GENERAL ADMINISTRATION | AA | Shri PRAKASH BUTANI | AGM | 22001 | 22037395 |
| CPIO | Shri UJJWAL | DGM(G) | 22003 | 22014215 |
| APIO | Shri KULDEEP SINGH | DS/Admn. | 22009 | 22065402 |
| APIO | Shri SATYAVEER SINGH | DGM(Law) | 22007 | 22079323 |
| APIO | Smt SUCHITRA BHANDARY | DS(Conf.) | 22024 | 22001236 |
| APIO | Shri SAEED AHMED JAFAR SHAIKH | SWSO | 23258 | 67623258 |
| APIO | Shri AJAY ARORA | ADGM | 22004 | 22097503 |
| APIO | Shri A A KHAN | AS(PG) | 22005 | 22097544 |
|
| 2 | ACCOUNTS | AA | Shri RAMJI OM | FA & CAO(G) | 22402 | 22016791 |
| CPIO | Shri PRANEET CHOUDHARY | Dy.CAO(G) | 22403 | 22062926 |
| APIO | Shri G VISHWANATHAN | Sr.AFA(Adm.) | 22415 | 67622415 |
|
| 3 | COMMERCIAL | AA | Shri ALOK SHARMA | CCM(PS & Ctg) | 22503 | 22014938 |
| CPIO | Shri R Y JOSHI | Dy.CCM(Claims) | 22505 | 22030109 |
| APIO | Shri A N TRIPATHI | ACM(C&R) | 22521 | 67622521 |
|
| 4 | ELECTRICAL | AA | Shri S K D AGARWAL | CEGE | 22902 | 22077256 |
| CPIO | Shri D K RATHI | Dy.CEE(L/Op) | 22910 | 22030112 |
| APIO | Shri R C MALKHEDE | SEE(C&C) | 22937 | 22030114 |
|
| 5 | ENGINEERING | AA | Shri AMIT GUPTA | CE(G) | 22103 | 22062874 |
| CPIO | Shri ATHAR HUSSAIN | Dy.CE (G) | 22115 | 67622115 |
| APIO | Shri V NATARAJAN | XEN(TP) | 22131 | 67622131 |
| - | - | - | - | - |
|
| 6 | MECHANICAL | AA | Shri SURBHIT MATHUR | CWE | 22152 | 22017785 |
| CPIO | Shri PRAVEEN K SHARMA | Dy.CME(Plg.) | 22156 | 22030139 |
|
| 7 | MEDICAL | AA | Dr.MEENA SEKHAR | CHD | 22271 | 67622271 |
| CPIO | Dr. NISHA SINGH | ACMD(T&A) | 22272 | 67622272 |
| APIO | Shri RAHUL BALBIR | Asstt Pharmacy Officer | 22284 | 67622284 |
|
| 8 | OPERATING | AA | Shri UDAY BOBHATE | COM(G) | 22206 | 67622206 |
| CPIO | Shri SANDEEP SRIVASTAVA | Dy.COM (Plg) | 22235 | 22030179 |
| APIO | Shri MADANLAL PARIHAR | ATM/C | 22225 | 67622225 |
| APIO | Shri PADMANATHAN K | ATM (R) | 22213 | 22097451 |
|
| 9 | PERSONNEL | AA | Shri B K BIHANI | CPO (IR) | 22052 | 22017889 |
| CPIO | Shri RAM PRASAD B. | Dy.CPO(NG) | 22056 | 22082915 |
| APIO | Smt MANISHA WALAVALKAR | APO(R&T) | 22064 | 67622064 |
|
| 10 | PUBLIC RELATION | AA | Shri PRAKASH BUTANI | AGM | 22001 | 22037395 |
| CPIO | Shri SUMIT THAKUR | CPRO | 22730 | 22002590 |
| APIO | Shri AJAY SOLANKI | PRO(FP) | 23732 | 22002590 |
|
| 11 | RAJBHASHA | AA | Shri SURENDRA KUMAR | MRA & PCPO | 22050 | 22014908 |
| CPIO | Dr. SUSHIL K. SHARMA | DGM(Rajbhasha) | 22013 | 22092735 |
| APIO | Shri ASHOK KUMAR LONDE | Sr.R A | 22011 | 67622011 |
|
| 12 | SAFETY | AA | Shri SATISH KUMAR P. DUDHE | PCSO | 22201 | 67622201 |
| CPIO | Shri V K JOHRI | Dy.CSO(T) | 22207 | 67622207 |
| APIO | Shri SANJAY CHOUBEY | Dy CSO (Elect.) | 22228 | 67622228 |
|
| 13 | SECURITY | AA | Shri SAURABH TRIVEDI | CSC/RPF | 22261 | 22017301 |
| CPIO | Shri RAM SHANKAR SINGH | SC/HQ | 22262 | 22017090 |
| APIO | Shri S RAHAMATULLA | S.Officer to PCSC | 22266 | 22018070 |
|
| 14 | SIGNAL & TELECOM | AA | Smt. SAVITA GEDAM | CSE-II | 23561 | 67623561 |
| CPIO | Shri S K PACHAURI | Dy.CSTE(Co) | 22605 | 67622605 |
| APIO | Shri RAKESH KUMAR GARWAL | ADSTE/W/N/BCT | 22640 | 67622640 |
|
| 15 | STORES | AA | Shri S K JHA | CMM(Sales) | 22472 | 22017522 |
| CPIO | Shri SHASHIBHUSHAN MISHRA | Dy.CMM/ADM | 22474 | 67622474 |
| APIO | Shri H D PARMAR | SMM/ M&D | - | - |
|
| 16 | SURVEY & CONSTRUCTION | AA | Shri RAJKUMAR WANKHEDE | CE(C)North-Central | 23239 | 22076618 |
| CPIO | Shri DEEPAK PARDESHI | Dy.CPO(C) | 22324 | 22091412 |
| APIO | Shri ANILKUMAR SHINDE | AXEN (C) Plg. | 22330 | 67622330 |
|
| 17 | VIGILANCE | AA | Shri NARESH LALWANI | SDGM | 22002 | 22017742 |
| CPIO | Shri MANISH KUMAR | Dy.CVO(Engg.) | 23738 | 67623738 |
| APIO | - | - | - | - |
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